Sneak US

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Unfortunately we cannot change or amend addresses on orders once these have been processed.

Can I redirect my order to a different address after it's been shipped?

Shipping

What is Sneak?

What do the flavours taste like?

How long will it take for me to feel the effects of Sneak, and how long will the effects last?

Is Sneak more expensive than other energy drinks?

How will Sneak improve my performance?

How do I make Sneak?

General Information

Is Sneak vegetarian?

How much sugar is in Sneak?

What's in Sneak?

How much caffeine can I have per day?

Does Sneak contain sweeteners?

Is Sneak safe for everyone to drink?

What size guide is your clothing made to?

I’m diabetic, can I drink Sneak?

Has Sneak been FDA-approved?

How long do tubs last after opening?

Do Sneak Shakers come with something to mix up the formula?

Are the Shakers dishwasher-safe?

Products

What payment methods do you accept?

My order failed, but funds have been taken!

Why does my bank statement show two transactions for the same order? Was I charged twice?

Where do I enter my discount code?

Will I have to pay a customs charge?

Payment

How can I cancel my order?

How can I change my order?

Where can I check my order status?

I haven't received an order confirmation email. What should I do?

Can I get a return/exchange?

My order is marked as fulfilled but I have not received?

How do I track my order?

Orders

How long does shipping take?

How much does delivery cost?

When will I receive my tracking information?

My parcel has not updated for a while. What should I do?

My parcel has been marked as delivered but I have not received it. What should I do?

Important information for Canadian customers

How do I get a sponsorship with Sneak?

Sponsorships

What is Sneak Elite?

How can I sign up for Sneak Elite?

What changes have been made to Elite?

Do I have to start again? Will I lose my points?

What is the new tier system?

How do I earn points?

How long does it take to get promoted to the next tier?

How do I redeem my Sneak Elite points?

How do I refer a friend?

How many friends can I refer?

What happens if I don't spend enough to stay in my tier?

What can I buy with my points?

What are the exclusive products in each tier?

Will my points expire?

Sneak Elite

Can i use my discount code with other offers?

Free gift with orders

Will my free gift be automatically added?

Offers

Can I mix Sneak with milk/soda? Can I combine flavours? Can I use a Sodastream with Sneak?

Will my favourite flavour / merch be restocked?

When are you dropping new flavours/merch?

Other

Blxxkout and Unreleased pre order

Blxxkout and Unreleased

OK stop teasing us, what are the flavours/ what is the flavour?

What does the full collection include and what are the prices?

And when does it drop?

And let me guess, it’s limited?

Will there be early access?

Will there be order limits?

Are there going to be sachets?

Will the tubs be available on subscription?

What are the details of the Shaker?

Is the Shaker dishwasher safe?

Dispatch time for orders containing Sightings products?

Sightings

Can I redirect my order to a different address after it's been shipped?Updated 4 months ago