Sneak US

<p>When an order has been marked as fulfilled this just means this has been passed over to the dispatch team to process. Please keep an eye on your emails for your tracking information.</p>

When an order has been marked as fulfilled this just means this has been passed over to the dispatch team to process. Please keep an eye on your emails for your tracking information.

My order is marked as fulfilled but I have not received?

Orders

What is Sneak?

What do the flavours taste like?

How long will it take for me to feel the effects of Sneak, and how long will the effects last?

Is Sneak more expensive than other energy drinks?

How will Sneak improve my performance?

How do I make Sneak?

General Information

Is Sneak vegetarian?

How much sugar is in Sneak?

What's in Sneak?

How much caffeine can I have per day?

Does Sneak contain sweeteners?

Is Sneak safe for everyone to drink?

What size guide is your clothing made to?

I’m diabetic, can I drink Sneak?

Has Sneak been FDA-approved?

How long do tubs last after opening?

Do Sneak Shakers come with something to mix up the formula?

Are the Shakers dishwasher-safe?

Products

What payment methods do you accept?

My order failed, but funds have been taken!

Why does my bank statement show two transactions for the same order? Was I charged twice?

Where do I enter my discount code?

Will I have to pay a customs charge?

Payment

How can I cancel my order?

How can I change my order?

Where can I check my order status?

I haven't received an order confirmation email. What should I do?

Can I get a return/exchange?

How do I track my order?

How long does shipping take?

How much does delivery cost?

When will I receive my tracking information?

My parcel has not updated for a while. What should I do?

My parcel has been marked as delivered but I have not received it. What should I do?

Can I redirect my order to a different address after it's been shipped?

Important information for Canadian customers

Shipping

How do I get a sponsorship with Sneak?

Sponsorships

What is Sneak Elite?

How can I sign up for Sneak Elite?

What changes have been made to Elite?

Do I have to start again? Will I lose my points?

What is the new tier system?

How do I earn points?

How long does it take to get promoted to the next tier?

How do I redeem my Sneak Elite points?

How do I refer a friend?

How many friends can I refer?

What happens if I don't spend enough to stay in my tier?

What can I buy with my points?

What are the exclusive products in each tier?

Will my points expire?

Sneak Elite

Can i use my discount code with other offers?

Free gift with orders

Will my free gift be automatically added?

Offers

Can I mix Sneak with milk/soda? Can I combine flavours? Can I use a Sodastream with Sneak?

My order is marked as fulfilled but I have not received?Updated 2 months ago